What are the shipping charges?
We offer free shipping in India on every item purchased through our website.
When will my order arrive?
We aim to dispatch all orders within 15-20 working days. The estimated delivery time may vary
from product to product and can be delivered in 10 -15 days or maximum in 25 business days from the
time of placing the order. The estimated delivery can be checked on the product detail page.
Due to the high volume of orders during the sale, there might be a delay of 20-25 days in delivery.
How do I check the estimated delivery date for any product?
Enter your delivery pin code on the product detail page to know the estimated delivery days for it.
How will I know whether my order is confirmed?
Once the order is successfully placed, you will receive the following notifications via email:-
- Email order confirmation
- Text message order confirmation
How can I cancel my order?
You can cancel your order by calling us at +91 8387912611
or email us at – shop@thewashbasinscompany.com. Order cancellation will only be accepted before
the shipment has been dispatched.
Once the order is canceled, the refund shall be initiated and it should reflect in your account within
48 business hours through the original mode of payment.
Is there any hidden cost?
Listed Prices are final and inclusive of all duties and taxes
NO EXCHANGE & NO RETURNS ON SALE PRODUCTS.