Refund and Returns Policy

Thank you for shopping at The Washbasins Company. If you are not entirely satisfied with your
purchase, we’re here to help.


Returns


You have 10 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in its original packaging.


Your item needs to have a receipt or proof of purchase.


Refunds


Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original payment method). You will receive the credit within 10-15 working days, depending on your card issuer’s policies.


Shipping


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. You can return to us at The Washbasins Company C/O ERASMIC INTERNATIONAL, E-214 INDUSTRIAL AREA BIDIYAD Nagaur, Rajasthan 341542. within 10 days.

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